Introduction
Welcome to Sarthi Desk. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.
If you do not agree with any part of these terms, you should not use our services.
Nature of Services
Sarthi Desk is an independent digital assistance platform that provides guidance and support for completing online applications related to government services, education, recruitment, business registrations, and utility services.
We:
• Provide assistance only
• Do not issue certificates
• Do not represent any government authority
• Are not affiliated with any government department, recruitment board, university, or agency
All official approvals, rejections, or processing timelines are controlled by the respective authorities.
User Responsibility
By using our services, you agree that:
• You will provide accurate and truthful information
• You will review all details before final submission
• You understand that final approval depends on the respective authority
• You are responsible for documents shared during the session
Sarthi Desk is not responsible for errors resulting from incorrect information provided by the user.
Service Charges
• All service charges are communicated clearly before submission.
• Charges may vary depending on service complexity.
• No hidden charges are applied.
Payment confirms acceptance of the agreed service fee.
No Guarantee of Approval
We assist in application submission only. We do not guarantee:
• Approval of applications
• Issuance of certificates
• Selection in recruitment exams
• Scholarship approval
• Processing speed by authorities
Final decisions rest solely with the concerned department or institution.
Data Handling
Sarthi Desk follows a strict data transparency approach:
• Data is used only during the service session
• No permanent storage of sensitive documents
• Information is deleted after submission
For full details, please refer to our Privacy Policy.
Limitation of Liability
Sarthi Desk shall not be liable for:
• Portal server issues
• Government website downtime
• Delays in processing by authorities
• Rejection due to eligibility criteria
• Technical failures outside our control
Our liability is limited to the service fee paid.
Refund Policy
Service fees are non-refundable once the application has been submitted successfully through official portals.
Refunds may be considered only in cases where:
• Service was not initiated
• Payment was made in error
Refund decisions remain at the sole discretion of Sarthi Desk.
Intellectual Property
All content on this website including text, branding, and design elements belongs to Sarthi Desk and may not be copied or reproduced without permission.
Modification of Terms
We reserve the right to update these Terms & Conditions at any time. Updated versions will be published on this page.
Continued use of our services implies acceptance of revised terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in Patna, Bihar.
Contact Information
For any queries regarding these Terms & Conditions, please contact: